Privacy policy

  1. Introduction, LLC ("," "we" or "us") respects your privacy. This Privacy Policy explains the collection, use, and sharing of information from or about you in connection with your use of the Services. The term " Services" refers to our video service, including the selection of television shows, clips, movies, and other content we offer (collectively, the "Content") and our player for viewing the Content (the "Video Player"), as well as any other products, features, tools, materials, or other services offered from time to time by through a variety of Access Points. The term "Access Points" refers to, collectively, the website (the " Site"), applications, and other places through which the Services may be accessed, including websites and applications of’s third-party distribution partners and other websites where users or website operators are permitted to embed or have otherwise licensed the Video Player.

  2. Information We Collect may collect the information you provide to us.

    We collect information you provide to us. For instance, when you register to use the Services, we may collect your name, email address, credit card information, billing address, ZIP code, and other information. In addition, may collect information you provide to us when you respond to surveys, set your preferences, contact through customer service or by other means, or participate in promotions that may offer from time to time. also allows multiple profiles to be set up under one account, so we may collect information you provide to us if you create a profile.

  3. Use of Information We Collect

    1. Use in General

      We use the information we collect from or about you in order to help deliver a first-class user experience. Our use of this information may include the following:

      • Providing the Services;
      • Contacting you, including for promotional purposes;
      • Preventing potentially illegal or harmful activities, including fraud;
      • Protecting your and our rights;
      • Other uses in accordance with our Terms of Use; and
      • Any other purpose that is disclosed to you at the time we collect the information or that is related to a request made by you.
    2. Use of Payment Information

      We use payment information, such as credit card numbers and billing ZIP code, to help provide the Services. For example, we use payment information to process payments from a subscriber (we use a third-party payment processor to do this), to retrieve account information for a subscriber, to determine whether a subscriber is eligible for promotions, and to detect abuse of the Services.

  4. Sharing Information with Third Parties

    Third Parties When Required By Law or When Necessary to Protect Your or Our Rights. In some instances, we may disclose information from or about you without providing you a choice. For example, we may disclose your information in the following ways: to protect the legal rights of and our affiliates or partners, and each of our respective equity holders, directors, officers, employees, agents, and business partners; to protect the safety and security of users of the Services or third parties; to enforce our Terms of Use; to protect against fraud; for risk management purposes; and to comply with or respond to the law or legal process or a request for cooperation by a government entity, whether or not legally required. If you notify us that you believe your legal rights have been violated by or another user of the Services, we may provide the information that you provide to us to others to the extent that we believe it is necessary to evaluate and respond to your complaint.

  5. Security and Account Access

    We use a variety of physical, technical, and administrative measures to safeguard information in our possession against loss, theft and unauthorized use, disclosure, and modification. For example, we take steps to limit access to sensitive information from or about you to those employees, agents, and contractors who have a legitimate business reason to access such information. We also use measures like encryption and hashing to help protect sensitive information when in transmission.

    Despite these efforts, please note that there is always a possibility that a breach in data transmission or storage may occur. We want you to feel confident in our security when using the Services, but we cannot guarantee the security of any information from or about you 100% of the time. Please refer to the U.S. Federal Trade Commission’s website ( for information on how to protect yourself from identity theft.

    Please note that if you allow others to use your account (including others you permit to set up profiles under your account), they may be able to view information about your account or any of the profiles under your account, including information about the videos you view and your email address.

  6. Children

    Children under 13 years of age are not permitted to register with The Services are not intended to be used by children without involvement and approval of a parent or guardian.

  7. Subscribers Deleting Their Account

    In order for subscribers of to delete their accounts, they must: (1) email us at requesting to cancel their membership, (2) will cancel their membership and delete their account, (3) will email the cancelled party an email confirmation. Please note that, after you delete your account, we may retain some information from or about you in accordance with applicable law, including for various legal, operational, accounting, and auditing purposes.

  8. Applicable Law is headquartered in the U.S. and the Services are intended for users in the U.S. By viewing any Content or otherwise using the Services, you consent to the transfer of information to the U.S. to the extent applicable, and the collection, storage, and processing of information under U.S. laws.

  9. Changes to this Privacy Policy

    From time to time, we may revise this Privacy Policy to reflect changes in the law or the Services or for other reasons. Therefore, it is important to check the effective date posted at the top of the Privacy Policy each time you visit the Site or use any of the Services to ensure you are familiar with our most updated policies and practices. If we make any material change to this Privacy Policy, we will notify you by posting a notice on the Site.

  10. Questions/Contacting Us

    At, we expect that our first-class customer support team will be able to resolve most issues you may have using the Services. You can find answers to frequently asked questions or contact our customer support at In addition, if you have any questions regarding this Privacy Policy, you may email us at or contact us by mail addressed to:

    Attention: Michael Sadowsky, Corporate Counsel
    P.O. Box 381468
    125 Mount Auburn Street
    Cambridge, MA 02238

Thank you for taking the time to read this Privacy Policy. We hope you enjoy the Services!